Privacy Policy
This Privacy Policy explains the types of information we collect and record, and how we use it. If you have any questions or would like more information, please don’t hesitate to contact us.
This policy applies only to our online activities and to visitors of our website, in relation to the information they share with us or that we collect here. It does not apply to any information collected offline or through channels other than this website.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Information We Collect
Whenever we ask for personal information, we will make clear what we are collecting and why at the point we request it. If you contact us directly — through our enquiry form, by email, by phone or via social media — we may collect details such as your name, email address, phone number, the content of your message and any attachments, along with anything else you choose to share. If you apply for or book a course, we may also collect information relevant to your enrolment and entry requirements.
How We Use Your Information
We use the information we collect to:
- Operate, maintain and improve our website
- Personalise and enhance your experience
- Understand and analyse how visitors use our site
- Develop and improve our courses and services
- Respond to your enquiries and provide customer support
- Send you course updates and, where you have given consent, marketing communications
- Detect and prevent fraud or misuse
Log Files
Like most websites, we use log files. These record standard information whenever visitors access the site, including IP addresses, browser type, internet service provider, date and time stamps, referring and exit pages, and the number of clicks. This data is not linked to anything personally identifiable and is used to analyse trends, administer the site, understand visitor movement and gather general demographic information. This is a standard part of hosting analytics.
Cookies and Web Technologies
Our website may use cookies and similar technologies to help it function properly and to understand how the site is used. You can manage or disable cookies at any time through your browser settings — guidance on how to do this is available on your browser provider’s website.
Third-Party Privacy Policies
This Privacy Policy does not apply to other websites, advertisers or services linked from our site. We recommend reviewing the privacy policies of any third-party services you visit for full details of their practices and any available opt-out options. We have no access to or control over cookies used by third parties.
GDPR Data Protection Rights
We want you to be fully aware of your data protection rights under UK GDPR. Every user is entitled to:
- The right to access — request copies of your personal data.
- The right to rectification — ask us to correct inaccurate information or complete incomplete information.
- The right to erasure — request deletion of your personal data, under certain conditions.
- The right to restrict processing — under certain conditions.
- The right to object to processing — under certain conditions.
- The right to data portability — request that we transfer your data to another organisation or to you.
If you make a request, we will respond within one month. To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
CCPA Privacy Rights
If you are a California resident, you have the right to request that we disclose the categories and specific pieces of personal data we hold about you, request that we delete that data, and request that we do not sell it. We do not sell personal data. If you make a request, we will respond within one month. To exercise these rights, please contact us.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at cityhairandbeautyacademy1@gmail.com or +44 07493 72 39 40.